AI-driven personalization

Engage your visitors in real-time with AI-based recommendations, while they are on your site and convert them into customers

Intelligent Customer Engagement

Deliver relevant, engaging, 1:1 ‘in-the-moment’ experiences using AI-based predictions that influence purchases and increase loyalty across all of your channels on a single platform. Capture interaction across channels such as web, mobile app, chatbot, smart watch, ATMs, POS, kiosks, on-site and more

Real-time, “in-the moment” Interaction Management

Personalization &
Targeting

Omni-channel,
Omni-present Marketing

Customer Data
Management

Real-time,
AI-based Recommendations

Single
Customer View

Solutions across many industries

  • Activity-Driven Offers

    that are triggered in-session based on real-time activity, both online and in-store

  • Increased Store Traffic

    incentivized by time- and location-sensitive notifications

  • Loyalty Reminders

    that keep customers informed about their points as they shop

  • Transaction Completion

    to finalize unfinished sales across channels and sessions

  • Store Pick-Up Offers

    that remind customers of relevant items at the time of in-store pickup

  • Real-Time Assistance

    on a 1:1 level based on event-driven, situational data

  • Connecting the Online & Offline Experience

    with seamless, personalized cross-channel engagement

  • Optimized Pre-Trip Planning

    based on data from historic and real-time brand interactions

  • Booking Completion

    that preserves and acts on customer to drive completion, no matter the current channel

  • Loyalty Reminders

    that keep customers informed about their points as they plan and pay

  • Time- and Location- Sensitive Offers

    dynamically deployed on-site for maximum impact and elevated guest experiences

  • Post-Stay Engagement

    that boosts overall satisfaction and encourages long-term loyalty

  • Drive Traffic to Store

    with compelling and meaningful notifications

  • Loyalty Reminders

    that keep customers informed about their points as they shop

  • Time, Weather and Location-Sensitive Offers

    dynamically deployed at the right time for maximum impact and experience

  • Cross Sell/Upsell

    to promote related products based on past and present customer activity

  • Activity-Driven Interactions

    that are triggered based on real-time online and on-premises activity

  • Customer Onboarding

    to educate visitors with in-the-moment information and relevant assistance

  • Credit Card-Driven Actions

    that leverage card activity to pinpoint customer location and deliver applicable offers

  • Form & Transaction Completion

    that preserves and acts on customer to drive completion, no matter the current channel

  • Location-Based Engagement

    that correlates current location with likely activity, then deploys appropriate interactions

  • Real-Time Assistance

    on a 1:1 level based on event-driven, situational data

  • Real-Time Personalization in Hospitality

    ZineOne’s next generation Customer Engagement Hub enables hotels and...

  • ZineOne, and its Intelligent Customer Engagement platform, is a Gartner Cool Vendor

    Each year, Gartner identifies Cool vendors in key technology areas...

Learn how leading companies across industries use AI to create customer relationships that matter and build a brand that customers love

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